Effective Date: 23/03/2026
Introduction and organisational info
We, at Tiger Supplies, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website tiger-supplies.co.uk, and any related interactions. Our primary goals in processing this information include:
- Enhancing the user experience on our platform by understanding customer needs and preferences.
- Providing timely support and responding to inquiries or service requests.
- Improving our products and services to meet the evolving demands of our users.
- Conducting necessary business operations, such as billing and account management.
It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorised access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you trust us with.
We do have a designated Data Protection Officer (DPO). Should you have any questions or require further information about how we manage personal information, please feel free to contact us at dpo@crownlea.com.
Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party services that may process personal information on our behalf. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.
Scope and application
Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are just browsing our website tiger-supplies.co.uk, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is processed with the highest standards of privacy and security. This policy outlines our practices and your rights related to personal information.
Data collection and processing
Our commitment to transparency and data protection extends to how we collect and use your personal information. We gather personal data through various interactions, including but not limited to, when you utilise our services or products such as Safety supplies and site consumables, or directly provide information to us.
The following list details the types of personal information we may process:
- First and last name
- Email address and/or phone number
- Address and city
- Payment information (e.g., credit card number, bank details)
- IP address
- IP-based approximate location
- Interaction logs (e.g., clicks, time spent on pages)
- Purchase history
- Payment method and history
We only process information that is essential for delivering our services, complying with legal obligations, or enhancing your user experience. Here are the key ways in which we use the personal information collected:
- Authentication and security
- Customising and adapting user experience
- Content delivery
- Communication efforts
- Analytics and performance tracking
- Marketing and advertising
- Displaying videos
- Processing transactions
- Providing access to exclusive content
- Compliance with legal obligations
- Customer support
- Fraud prevention and risk management
- Payment processing
- User engagement and retention
- User feedback and satisfaction
- Tag management
Data storage and protection
Data storage
Personal information is stored in secure servers located in the following locations: GB. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.
We partner with reputable data hosting providers committed to using state-of-the-art security measures, selected based on their adherence to stringent data protection standards.
Data protection measures
- Encryption: To protect data during transfer and at rest, we employ robust encryption technologies.
- Access control: Access to personal information is strictly limited to authorised personnel who have a legitimate business need. We enforce strict access controls and regularly review permissions.
- Security audits and monitoring: Regular security audits are conducted to identify and remediate potential vulnerabilities. We also monitor our systems for unusual activities to prevent unauthorised access.
Data sharing and disclosure
At Tiger Supplies, we are committed to safeguarding your personal information. We may share your information with third-party service providers who perform services on our behalf. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential. These partners are prohibited from using your personal information for any purpose other than to provide these services to Tiger Supplies.
Third-party service providers
| Service Name | Provider | Purpose(s) | Privacy Policy |
|---|---|---|---|
| Google Analytics | Google Ireland Limited | Marketing and advertising; Analytics and performance tracking | View Policy |
| Google Ads | Google Ireland Limited | Customising and adapting user experience; Analytics and performance tracking; Marketing and advertising | View Policy |
| Google Fonts | Google Ireland Limited | Customising and adapting user experience | View Policy |
| Google Tag Manager | Google Ireland Limited | Tag management | View Policy |
| reCAPTCHA | Google Ireland Limited | Fraud prevention and risk management | View Policy |
| Cloudflare | Cloudflare Inc. | Authentication and security; Customising and adapting user experience | View Policy |
| Google Maps | Google LLC | Customising and adapting user experience | View Policy |
| LinkedIn Analytics | LinkedIn Ireland Unlimited Company | Analytics and performance tracking | View Policy |
| LinkedIn Ads | LinkedIn Ireland Unlimited Company | Marketing and advertising | View Policy |
| Amazon Web Services | Amazon Web Services EMEA SARL | Cloud computing | View Policy |
| Meta | Meta Platforms Ireland Ltd. | Customising and adapting user experience; Analytics and performance tracking; Marketing and advertising | View Policy |
Data processing agreements
When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and other relevant data protection laws. These agreements mandate that third parties implement adequate technical and organisational measures to ensure the security of your data.
Transparency and control
We believe in transparency and providing you with control over your personal information. You will always be informed about any significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.
For any queries or concerns about how we share and disclose personal information, please reach out to us at sales@tiger-supplies.co.uk or 01376 345554.
User rights and choices
At Tiger Supplies, we recognise and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Your rights
- Right of access (Art. 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information about how we process it.
- Right to rectification (Art. 16 GDPR): If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.
- Right to erasure (Art. 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected.
- Right to restriction of processing (Art. 18 GDPR): You have the right to request that we restrict the processing of your personal information under certain conditions.
- Right to data portability (Art. 20 GDPR): You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal information under certain conditions, including processing for direct marketing.
- Right to withdraw consent (Art. 7(3) GDPR): Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
- Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.
Exercising your rights
To exercise any of these rights, please contact us at dpo@crownlea.com. We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws. Please note, in some cases, we may need to verify your identity as part of this process.
Cookies and tracking technologies
At Tiger Supplies, we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on tiger-supplies.co.uk. Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies such as web beacons and pixel tags help us understand how you interact with our site.
How we use these technologies
- Essential cookies: Necessary for the website's functionality, such as authentication and security. They do not require consent.
- Performance and analytics cookies: These collect information about how visitors use our website, which pages are visited most frequently, and if error messages are received.
- Functional cookies: Enable the website to provide enhanced functionality and personalisation, such as remembering your preferences.
- Advertising and targeting cookies: Used to deliver advertisements more relevant to you and your interests, and to measure the effectiveness of advertising campaigns.
Your choices and consent
Upon your first visit, our website will present you with a cookie consent banner where you can accept all cookies, reject non-essential cookies, or customise your preferences by category.
Direct marketing and communications
At Tiger Supplies, we may use your personal information to send you direct marketing communications about our products, services, promotions, and other relevant information. We are committed to ensuring that our direct marketing practices are transparent, lawful, and in compliance with applicable data protection laws, including GDPR and the ePrivacy Directive.
Obtaining consent for direct marketing
- Opt-in consent: We will obtain your explicit opt-in consent before sending you direct marketing communications, where required by law.
- Unsubscribe option: Every direct marketing communication we send will include clear instructions on how to unsubscribe. We will promptly honour your request to stop sending marketing messages.
Types of direct marketing communications
We may use your personal information to send you direct marketing communications via the following channels:
- Social media platforms
- Retargeting ads
- Direct video marketing
Managing your preferences
You can manage your communication preferences by using the unsubscribe link provided in our marketing emails, or by contacting us directly at sales@tiger-supplies.co.uk.
